4.1 After placing an order for Products using our standard order form, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order of Products constitutes an offer to us to purchase a flexible subscription to Dinnerly’s Product offerings. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Products have been ordered (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
4.2 By placing an order for Products using our standard order form, you agree to pay recurring periodic subscriptions until cancelled by you or us, as laid out in these terms. Depending on the post code of your delivery address, you can skip or make changes to your order up to 5 or 6 days before your delivery day (each the “cutoff time”). The hour of the cutoff time is 11:59pm in the timezone in which you are located.
4.3 If you wish to cancel your first order, you must contact our Customer Service team. Simply canceling your membership will not result in the automatic cancellation of your first order. For all subsequent orders, you are able to skip or make changes yourself in your account area.
4.4 Cancellation or pausing of your membership after the required cutoff time will result in a full charge for unskipped orders.
4.5 We reserve the right to bring the cutoff time forward by up to 48 hours for certain periods throughout the calendar year, in particular to manage the workload around national public holidays. We will give you at least 7 days’ advance notice of such extension before the first effected cutoff time.
4.6 Cancelling your flexible subscription is easy. You can do so over the phone by calling Dinnerly on 02 9056 7570 or by e-mailing hi@dinnerly.com.au.
4.7 We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.
10.1 The price of the Products and our delivery charges will be as quoted on the Website from time to time, except in cases of obvious error.
10.2 Product prices include GST.
10.3 We may make reasonable changes to Product prices and delivery charges at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
10.4 Payment for all Products must be by credit or debit card or Paypal. We accept payment with American Express, Visa and MasterCard.
10.5 It is your responsibility to ensure that your payment method details are valid and up to date, and that sufficient funds are available at the time of payment processing. If a payment is not successfully settled for any reason, including expiration, breach of limit or insufficient funds, we may process your order, in which case you remain responsible for any uncollected amounts and authorize us to collect payment at a later time.
